Returns & Exchanges
At Zanskar, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the original items with all tags still attached inside the original shipping box or a similar secure mailer to ensure safe transit.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided through our portal and securely tape it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.